Terms & Conditions

Thank you for using NextDoorWash!

In General

Innovative Marketplace owns and operate this Website (“www.nextdoorwash.com”). This document governs your relationship with www.nextdoorwash.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by us. We have no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Prohibitions You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.nextdoorwash.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content The NextDoorWash model is currently patent pending. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.nextdoorwash.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.nextdoorwash.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.nextdoorwash.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.nextdoorwash.com.
You agree to indemnify, defend and hold harmless www.nextdoorwash.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website and Services, or your breach of the Terms of Service.
www.nextdoorwash.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions
NextDoorWash Fees
NextDoorWash is permitted to revise these fees at any time as it sees fit, and by using this Website you are expected to review such fees on a regular basis to ensure you understand all fees, terms and conditions governing use of this Website.
PayPal Usage
Refer to PayPal acceptable use policy for use of PayPal's services.
Laundry Service Requester
Terms of Laundry Service Requester
In order to contract with NextDoorWash you must possess a valid credit or debit card issued by a bank acceptable to us. NextDoorWash retains the right to refuse any request made by you. When placing a laundry request you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your request and that there are sufficient funds to cover the cost of the request. By placing a laundry request you are accepting the prices put up by the laundry service provider. You understand that any dispute will be between yourself and the service provider, who is most likely your neighbour. We will inform you by email and we will confirm the identity of the service provider which you have contracted with. You will arrange with the service provider to bring the dirty laundry to their location, and notify NextDoorWash through the website that the service has started. You will arrange to collect the laundry from service provider once we email you that the laundry is cleaned. If offline payment option is selected, you will bring cash and pay the service provider when collecting cleaned laundry.
Refund Policy
You can only request for refund if the laundry service has not started. You will need to email us stating the request number and total fee. Once verified, we will initiate a refund to your original method of payment. You should receive the credit within a certain amount of days, depending on your card issuer's policies.
Laundry Service Provider
Terms of Laundry Service Provider
In order to contract with NextDoorWash you undertake that all details you provide to us are true and accurate, and must possess a valid credit or debit card issued by a bank acceptable to us. You will perform all laundry service expeditiously and judiciously. You understand that any dispute will be between yourself and the service requester, who is most likely your neighbour. We will notify you by email of each new laundry request and we will confirm the identity of the service requester which you have contracted with. You will notify NextDoorWash through the website when each laundry service had ended.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.nextdoorwash.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.nextdoorwash.com.
Applicable Law and Jurisdiction
These Terms & Conditions shall be subject to and construed in accordance with the laws of the Republic of Singapore.